FAQ
Practical ordering references
Typical quantities, sample costs and lead times for standard customization. Final terms depend on the selected product and approved quotation.
| Product | MOQ | Typical sample fee | Typical lead time |
|---|---|---|---|
| Custom metal keycaps | 200 pcs | About USD 240 per design | 4–5 weeks |
| Aluminum keyboard cases | 100 pcs | About USD 75 per design | 2–4 weeks |
| Keycap and switch pullers | 200 pcs | USD 15 per design | 5–7 working days |
| Metal switch openers | 100 pcs | USD 15 per design | 20–30 working days |
| Gaming keyboards | 500 pcs | USD 75 per design | 25–30 working days |
Sample references above cover standard customization of existing products unless stated otherwise. New tooling and new structures require a separate review.
What payment terms are commonly used?
For larger orders, the usual starting point is a 30% deposit with the balance paid before shipment. Smaller orders may require full payment. Final payment terms are confirmed in the quotation.
Which delivery terms and shipping methods are available?
EXW and FOB are commonly used for bulk orders. Samples and smaller shipments can also travel by international courier, including DHL and FedEx.
Can the sample fee be credited to the bulk order?
For pullers customized by printing or laser engraving, the USD 15 sample fee can normally be credited toward the bulk order. Other sample charges and conditions are confirmed per project.
Can GeekSocial develop a completely new product?
Most projects begin with an existing product and adapt its logo, color or packaging. A new structure or new tooling can be reviewed separately, with MOQ, cost and timing discussed for that design.
What should I send for a quotation?
Send the company, market, product reference, estimated quantity, customization, packaging, destination and preferred timing. Artwork and reference photographs are useful when available.
Where should I place a sample or small mixed order?
Use shop.geeksocial.net for available small-order products and mixed orders.
Have a defined product and quantity? Open the quote form